I got an email from DirecTV offering a chance to bitch about their service. I relished the opportunity. I click on the link - and any other link that might have let me vent about their increased service fees, overblown "2nd Year" rip-off, and my inability to tweak my monthly charges to remove unused equipment from the system.
Wisely, though, every single link is dead. The spinner spins for a few minutes, giving you hope for a better future, then it stops and provides a blank screen. Dead.
In a way, it's a pretty apt metaphor for DirecTV anyway. So thanks for that.
[ddg]
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